How long will it take to get my Nikecountry order?
Our orders are shipped through UPS. We ship Monday through Friday from our warehouse. We do our best to ship out all orders within 3 business days of when the order is placed. We do reserve the right to hold and confirm an order if we believe there is an indication of inaccurate information.
We only offer UPS Ground Surepost shipping at this time.
Why didn’t I get free shipping?
Not all products contribute to the $125 total need for free shipping. The following products do not contribute to the total:
Products on sale
Products marked final sale.
Products on Sale Do Not Contribute to Free Shipping
Products on sale will not contribute towards the total $125 necessary for free shipping.
Why was I charged multiple times?
When placing an order, a temporary authorization hold will be placed on your card for the total purchase of your order. The purpose of a pre-authorization is to verify your card is valid and your account balance is sufficient. Please be assured, this is not an actual charge. The hold will be removed determined by your banking institution within 3-5 business days. Once your order ships, the full amount of your order will be charged to your credit card.
To ensure that you are not charged multiple times for your order, please enter your billing address and phone number exactly as it appears on your credit card statement. Failure to enter the correct billing address and phone number on file with your bank may result in multiple charges and delays to your order.
In the event that your order contains multiple items that are shipped separately, the funds for each shipped item will be captured separately. Any funds that are on hold will release automatically from your account within 72 hours.